Orders are processed within 1–2 business days. Standard shipping then takes about 5–8 business days domestically and 10–16 business days internationally. You'll get a tracking link by email as soon as it ships.

Our grip socks use a flexible knit that comfortably fits most adult feet (roughly US women's 5–10 / men's 4–9). For styles with set sizes, check the size chart on the product page before ordering.

Yes. Machine wash cold with like colours, do not bleach, and tumble dry low or hang to dry. Avoid ironing the grip pads so they keep their non-slip hold wash after wash.

Most of our styles are unisex and fit a wide range of foot sizes — many men happily wear our crew and tube styles. Check each product's size guide for the exact fit range.

If your order hasn't shipped yet, contact us as soon as possible and we'll update it for you. Once an order is on its way, the address can no longer be changed.

Yes, we ship worldwide. Shipping is calculated at checkout. Any import duties or taxes are set by your local customs office and may apply on delivery.

Contact us within 30 days of delivery with your order number and we'll guide you through an easy return or exchange of unworn items in their original packaging. See our Refund Policy for full details.

You'll receive a tracking link by email once your order ships. You can also reach us through the Contact page and we'll look it up for you.

We'd love to stock your studio. Visit our Wholesale page and submit the form — our team replies within 1–2 business days with pricing tiers and minimums.

Yes — from custom colours to your studio's name on the cuff, we offer private-label and bespoke runs for partners. Share your idea in the wholesale form and we'll take it from there.

Email us at vivaactive3@gmail.com or use the Contact page and we'll get back to you within 24 hours.